Experience Ultimate Luxury at Hard Rock Hotel Vallarta in Nuevo Vallarta, Mexico

Hard Rock Hotel Vallarta

Paseo de los Cocoteros No. 19, Villa 8 Nuevo Vallarta, Bahía de Banderas, Riviera Nayarit, Near Paradise Plaza Shopping Center, Nuevo Vallarta, 63732, Mexico

Rating

4.4

Travelers Choice

2021

Price Level

$$$$

Rooms

348

Pets

Jan

Hard Rock Hotel Vallarta, Nuevo Vallarta

Hard Rock Hotel Vallarta

Explore the lifestyle of a rock n' roll star, with all the very best at your fingertips. Escape to the legendary beaches and azure waters of Bahia de Banderas in the heart of Riviera Nayarit, Mexico. Hard Rock Hotel Vallarta is a luxury, all-inclusive resort 20 minutes from the excitement of Puerto Vallarta that indulges your senses. With a gorgeous beachfront setting, the Hard Rock Hotel Vallarta is the essence of all-inclusive coastal luxury and tranquility. Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated near Playa del Carmen on the Mayan Riviera, less than 50 kilometres from the pre-Colombian Mayan ruins of Tulum. Visitors will have many opportunities to explore the area with excursions to Tulum and Chichen-Itza archaeological sites, and can swim with dolphins or even tour the Hard Rock sister hotel in Cancun.Each room offers generous proportions, a hydro spa bathtub, private balcony, and a range of state-of-the-art amenities, all decorated with vibrant colours and textures. Guests will delight in the private beach, childrens pool and family pool, and the resort also offers a sophisticated and opulent adults-only hotel with four pools, nine imaginative restaurants and six lavish bars exclusively for adults.

Price & Availability

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Overall

Excellent

4.4

667 reviews

5831

1270

386

125

Customers Review

Value 4.3

Location 4.3

Cleanliness 4.5

Comfort 4.4

Neighborhood 4.4

Amenities 4.3

Condition 4.3

Quality 4.4

Recomendation 74.1%

“Everything is great, except for the front desk. Need more training to reach 4-5 star hotel expectation. It’s simple things, not difficult. Train them to greet with smile such as, “ Hi good morning! Welcome to our hotel, how are you today? How can we help you?.” They are your front line !! Hopefully, you will take this seriously.”

— Michelle Shepherd

“We were there September 23-28 with a large group with our travel club. The rooms, building, grounds and spa were excellent. However the food and food service were terrible. The concierge service was truly awful. Room service was ordered and never delivered and the restaurant service and food was less than adequate. I celebrated my birthday while there and several people paid for items for my room that I never received. 1 person bought a cupcake and hand wrote a card for me that was not with the cupcake-she had to go have them retrieve it from a drawer and bring it to my room. My husband had a banner, rose petals, balloons, chocolate strawberries and bubbly to be delivered and I never got the balloons, strawberries and bubbly. Another friend ordered a cake and banner to be delivered and I never got either of those delivered. Please note that all of these items were paid for but never arrived. We travel a great deal and this was the worst experience we have had to date.”

— Melanie Abrams

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