Phone Number 7184789500
Hard Rock Hotel Vallarta
Paseo de los Cocoteros No. 19, Villa 8 Nuevo Vallarta, Bahía de Banderas, Riviera Nayarit, Near Paradise Plaza Shopping Center, Nuevo Vallarta, 63732, Mexico
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
348
Pets
No
18
Jan

Hard Rock Hotel Vallarta, Nuevo Vallarta

Hard Rock Hotel Vallarta

Explore the lifestyle of a rock n' roll star, with all the very best at your fingertips. Escape to the legendary beaches and azure waters of Bahia de Banderas in the heart of Riviera Nayarit, Mexico. Hard Rock Hotel Vallarta is a luxury, all-inclusive resort 20 minutes from the excitement of Puerto Vallarta that indulges your senses. With a gorgeous beachfront setting, the Hard Rock Hotel Vallarta is the essence of all-inclusive coastal luxury and tranquility. Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated near Playa del Carmen on the Mayan Riviera, less than 50 kilometres from the pre-Colombian Mayan ruins of Tulum. Visitors will have many opportunities to explore the area with excursions to Tulum and Chichen-Itza archaeological sites, and can swim with dolphins or even tour the Hard Rock sister hotel in Cancun.Each room offers generous proportions, a hydro spa bathtub, private balcony, and a range of state-of-the-art amenities, all decorated with vibrant colours and textures. Guests will delight in the private beach, childrens pool and family pool, and the resort also offers a sophisticated and opulent adults-only hotel with four pools, nine imaginative restaurants and six lavish bars exclusively for adults.

Hard Rock Hotel Vallarta

Price & Availability

Overall

Excellent
4.4
667 reviews
5
5831
4
1270
3
386
2
125
1
91

Customers Review

Value 4.3
Location 4.3
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.4
Amenities 4.3
Condition 4.3
Quality 4.4
Recomendation 74.1%
“NOT A 5 STAR RESORT!! Just returned from here last night and want everyone to beware. 3 out of 8 people in my party got sick from the food at various times. I was one of the three and I know I was in very bad shape for over 24 hours. Our rooms: the sliding doors would not close all the way leaving a large gap at the bottom. If you want to get away from the loud music and noise of the outside, you can't because the doors don't close completely. There was plaster falling from the door frame of the entry door, the toilet seat was loose, there was a huge cockroach in the room one day dying for a long time by itself so there must be pesticides used. Some of our showers were with cold water. There did not seem to be hot water consistently. My teen daughter called for room service one night three times but her order never came. Each time she called they were surprised it wasn't received. Housekeeping was OK on some days and other days very poor. Also, if you don't want to wait to sleep at 1:00 AM, too bad. The loud music from the main bar near the lobby travels up to all the floors so you will hear it until it stops about 1:00 AM. The positives: The staff is usually friendly and most are very nice. The nightly entertainment in the outdoor theater was pretty good and the pools are nice. Just be careful of the iguanas that mingle among the deck chairs hoping to help themselves to your poolside food.”
— Sarkis Aleksanian
“We absolutely loved our room. It was comfortable and the bath was incredible. The service was great and the pool was quite nice. Overall I feel we had a good stay because it included what we needed…. But it also included what we didn’t. The food was awful. My husband and I were here on our honeymoon for 8 days. We had breakfast 3 times, lunch 3 times, dinner twice. We ate out every other time because the food was just not good. I felt the Brazilian restaurant was even inedible. We ate 1/4 and then felt gross and left. The place is great if you aren’t picky at all… or if you don’t plan on eating here. But I’m the food here really took a big hit on our experience. Aggressively average at best. Sickening at its worst.”
— Rachel Buhler

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