Hyatt Place Chicago/Downtown

Matthew Charlton

Nov 09, 2019

5

Friendly, helpful and polite staff. Room was very clean, modern and comfy. No view as my room faced a brick wall, but it was nice and quiet.

Michele Muklebust

Nov 01, 2019

5

This was by far a classy, exceptional customer service and perfect location for all of our needs downtown. Fernanda went above and beyond to make sure we had the best experience! I would definitely recommend this hotel! Breakfast was one of the best I’ve seen at a hotel when it came to choices.

Steve Nelson

Oct 28, 2019

5

If anybody is trying to find good deals for hotels visit HotelBuIly. com booked a hotel on there and they had the best rates anywhere! Love the location, great staff and a really great cup of tomato bisque soup! Walking distance to restaurants and the Riverside area, well maintained and surprisingly quiet. The view was everything, definitely on my short list the next time I am in Chicago!

Jacqueline Micklos

Oct 25, 2019

5

Love the location, great staff and a really great cup of tomato bisque soup! Walking distance to restaurants and the Riverside area, well maintained and surprisingly quiet. The view was everything, definitely on my short list the next time I am in Chicago!

Sebastian V

Sep 30, 2019

5

This is a great hotel in Chicago loop, it's a little off the main touristic area, but closer to the West area with many fancy restaurants. Rooms and service is great, you can cast your phone into your rooms TV, bringing your entertainment with you if on a trip. Breakfast options are ok, it's not the strongest point, but it's well resolved

FarAway15108113925

Complete lack of management and customer service

2

The hotel itself is very nice and conveniently located, however it is terribly understaffed at the front desk and on the phones, and the staff are clearly not properly trained. I'm writing this as...

ferrisd9451

Exceeded expectations!

5

Staff was friendly and helpful at every point of contact, and the room was quiet and relaxing. Desk staff was very helpful in giving restaurant suggestions including a nice map of options. Valet...

Gregory S

Hyatt Place on the Loop

5

Enjoyed my stay at this centrally located downtown property. New, clean and quiet hotel. friendly staff accomodated my early checkin request. Breakfast was hot, fresh and good. Nice city view from my...

sadiyahjones527

Amazing stay!

5

Such welcoming and amazing hospitality! Great communication skills before I even arrived for my stay to make sure I was prepared. I will choose this hotel next time I am in Chicago. Thank you for...

Kristie G

Good value & location

5

We were satisfied with our stay. Hotel was reasonably priced for its location. Our room had 2 queen beds and a pull-out sofa - perfect for our family of 5. We also lived that breakfast was included...

tonyc235

Great location, and helpful pleasant staff

5

I thoroughly enjoyed the central location, and I felt safe and secure with the key coded elevators. My room on the seventh floor had no safety hand bar in the shower. However, the front desk was...

hoatale1

Nice and good location to stay

4

We enjoyed our stay at this location. Not far from Michigan Ave, close to river walk and Chicago Union Station. This is in the theater district so itâs a plus for people who likes to see play/show...

CosmopolitanCA1120

Great Boutique Hotel

5

Excellent Customer Service! Clean rooms and great staff! Had a small business meeting there and everyone enjoyed their stay. Sale & Catering, F&B, Housekeeping every welcoming and available to...

schang001

Great location, good rooms for the price, OK service

4

I was really glad I picked this location, and the rooms were very clean and modern. The TV uses ChromeCast instead of traditional cable, which made it easy for us to stream from our devices. The...

Hyatt Place Chicago/Downtown - The Loop, Chicago

Hyatt Place Chicago/Downtown - The Loop

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