“The worst Hampton Inn. Do not stay here. THREE rooms they gave us had visibly dirty sheets. Makeup on pillow cases, hair in the bed. Very dirty floors. Whoever “cleaned” the rooms on this floor very obviously didn’t do their job. The fourth room we tried on a different floor had clean sheets so we took it since it was 11:30 pm and we had small children. The carpet was damp and sticky in spots. It was musty and smelled disgusting in the room. We were all coughing and sneezing all night. Now that we left, we’re all fine. Probably mold. There were crumbs and wet spots on the floor you could tell they didn’t even try to vacuum or clean up. The hallways were so hot. The whole hotel is dirty. The luggage cart was disgusting. There were stains and dirty spots all over the hallway floor and walls. It looked and smelled like it hadn’t been cleaned in years. When we checked in, the front desk worker was watching her phone- understandable since it was late and no one else was there.. but when I stood there waiting for her while she ignored me and continued to watch her phone- that was not okay. She seemed annoyed and rude at first when we asked for a new room.. after the third room she did change her tune and was much nicer. She said she tried to call her manager but they were not answering.Not surprised with the condition of this hotel that theres poor management. She apologized and said the only thing she could do was keep giving us new rooms to go inspect ourselves. I think she felt bad we had to lug our stuff around with our little kids. Over all it was a terrible experience. Definitely would not recommend staying at this hampton inn. O pior Hampton Inn. Não fique aqui. TRÊS quartos que eles nos deram tinham lençóis visivelmente sujos. Maquiagem nas fronhas, cabelo na cama. Pisos muito sujos. Quem "limpou" os quartos neste andar obviamente não fez o seu trabalho. O quarto quarto que experimentamos em um andar diferente tinha lençóis limpos, então o pegamos desde as 23h30 e tínhamos filhos pequenos. O tapete estava úmido e pegajoso em alguns pontos. Era mofado e cheirava nojento no quarto. Estávamos todos tossindo e espirrando a noite toda. Agora que saímos, estamos todos bem. Provavelmente mofo. Havia migalhas e manchas molhadas no chão que você poderia dizer que eles nem tentaram aspirar ou limpar. Os corredores eram tão quentes. Todo o hotel está sujo. O carrinho de bagagem era nojento. Havia manchas e manchas sujas por todo o chão e paredes do corredor. Parecia e cheirava como se não fosse limpo há anos. Quando fizemos o check-in, a funcionária da recepção estava vigiando seu telefone - compreensível, já que era tarde e não havia mais ninguém lá. . Ela parecia aborrecida e rude no início quando pedimos um novo quarto. Ela disse que tentou ligar para o gerente, mas eles não atenderam. Não estou surpreso com a condição deste hotel que há má gestão. Ela se desculpou e disse que a única coisa que podia fazer era continuar nos dando novos quartos para nos inspecionarmos. Acho que ela se sentiu mal por termos que carregar nossas coisas com nossos filhos pequenos. Acima de tudo, foi uma experiência terrível. Definitivamente não recomendaria ficar neste hotel de hampton.”

“Esta fue la peor experiencia en cadena Hilton que he tenido. 1. El personal nunca trato de colaborar con los problemas reportados 2. Nunca hicieron la limpieza en 4 noches 3. Aunque en la pagina y en la reservacion ofrecen shuttle hacia y desde el aeropuerto esto no es cierto y tuve que pagar uber en ambos casos. 4. Fui explicito que ocupaba 3 camas en la reservacion. No quisieron poner otra cama y mi hija durmio en el piso 5. El personal sumamente grosero en el tratoJorge Ulate Costa RIca”