Experience Luxury at NH Madrid Zurbano in the Heart of Madrid, Spain

NH Madrid Zurbano

Zurbano, 79-81, Near Sorolla Museum, Madrid, 28003, Spain

Rating

4.1

Travelers Choice

2021

Price Level

Rooms

257

Pets

Yes

May

NH Madrid Zurbano, Madrid

NH Madrid Zurbano

NH Madrid Zurbano, renovated in 2015, is just a four-minute stroll from the Paseo de la Castellana and close to the Nuevos Ministerios financial district. Split across 2 separate buildings, the hotel's located on a quiet street in the Chamberí area and minutes from the Azca business center. The NH Madrid Zurbano offers 257 completely renovated rooms, including Standard and Superior rooms as well as Junior Suites some of which offer large terraces and views over the Paseo de la Castellana. The restaurant, Green Tea Food & Drinks, serves up Asian and Mediterranean cuisine at affordable prices. There’s also a chilled-out bar for informal meetings or a quiet drink after a long day sightseeing.

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2 Adults, 1 Room

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Overall

Very Good

4.1

408 reviews

476

457

145

Customers Review

Value 4

Location 4.2

Cleanliness 4.4

Comfort 4.1

Neighborhood 4.3

Amenities 4

Condition 4.2

Recomendation 83.4%

“Maravilhosa. Excelente hotel”

— Melina Schio Psicóloga

“Buena relación calidad precio. A pesar de ser un hotel antiguo está renovando. Habitaciones amplias, buen desayuno buffet y personal muy amable. La zona muy tranquila.”

— Sergio Manresa

Customers review

Overall Very Good, 4.1

Value 4

Location 4.2

Cleanliness 4.4

Comfort 4.1

Neighborhood 4.3

Amenities 4

Condition 4.2

Recomendation 83.4%

Helio Viesa

Jun 07, 2022

Bom hotel, um pouco fora do centro turístico e quando necessitamos o restaurante do hotel não funcionava num sábado.

Alberto lage

Jun 07, 2022

Serviços de qualidade. Pequeno almoço excelente. a arquitetura com problemas de ruido e estética por se tratar de um edifício adaptado a hotel. Qualidade preço razoável.

Augusto Vinicius Gonçalves Cardoso

Jun 07, 2022

O hotel é muito bom em termos de conforto. A internet é um pouco lenta no entanto. O café da manhã é um dos pontos mais positivos, não pode perder.

Dede Miranda

Jun 07, 2022

Hotel muito bom, muito agradÁvel, pessoal muito simpÁtico ,cafÉ da manhÃ muito bom, no final desse ano eu voltarei À madri e ficarei nesse mesmo hotel, gracias.

Joao Sousa

Jun 07, 2022

Boa localização e quarto adequado

Melina Schio Psicóloga

Jun 07, 2022

Maravilhosa. Excelente hotel

Ronaldo Leite

Jun 07, 2022

Boa localização e tranquilo. Próximo a vários restaurantes de tapas e cervejarias

Cihan Nazligul

Jun 02, 2022

They never care of the customer. I dialed to room service to ask food and drink, woman in line told me we can serve in restarurant. So why you invested money for hotel? 0 service; 0 room quality… you are coming to hotel and see nothing, where is the customer service? All closed… Gözünü seveyim memleketim….cevirseler de anlamazlar

Juan Carlos Jordan Lopez

May 31, 2022

Menuda decepción Hotel NH. Descontento con las habitaciones, servicio y el trato. Después de reservar dos habitaciones dobles para 1 persona cada una, con una cama doble tal y como se especificaba en la web, y recibir el correo de confirmación con la foto de la habitación, llegamos al hotel y después de unos minutos, el Empleado de recepción nos asigna dos habitaciones totalmente distintas una de la otra, una doble y otra individual, una interior con vistas a una pared y la otra a un patio interior, Perdona, no hemos pagado lo mismo por las dos. Después de comentar nuestro descontento nos dicen que lo único que nos puede ofrecer son dos habitaciones con dos camas individuales. Resumen buscaron las habs que les quedaban y nos asignaron las que no tienen salida. Poco tacto y menos empatía. Para la próxima vez que vengamos con la empresa, este no será el hotel elegido.

Sergio Manresa

May 24, 2022

Buena relación calidad precio. A pesar de ser un hotel antiguo está renovando. Habitaciones amplias, buen desayuno buffet y personal muy amable. La zona muy tranquila.

Jesús GR

May 17, 2022

Tras una noche en este hotel mi puntuación es de 2/5 por el hecho de que me costó mucho coger el sueño debido a que los comprensores de los aires acondicionados de otros huéspedes hacían mucho ruido. Por el resto la experiencia fue bastante buena, habitación con todo lo que se puede echar en falta, personal agradable y el restaurante Grean Tea muy bueno también.

B. M.

May 07, 2022

El hotel está al lado del British Council y me alojé allí para ir a un examen a la mañana siguiente, pero no pude dormir.Suelo dormir en cualquier lado, pero el ruido del ascensor me mantuvo despierta toda la noche. Además, también había una luz en el techo apuntando al plano de evacuación sobre la puerta, pero al ser la habitación muy pequeña y estar cama estaba colocada junto a la puerta, la luz te está apuntando a la cara mientras intentas dormir.No me esperaba esto de un hotel de más de 100€ la noche. Ahora me pregunto qué nota habría sacado si hubiese dormido.

F Rc

May 07, 2022

Lo mejor, la amabilidad del personal (en particular, nos atendió Mayte), la localización, la limpieza, la comodidad de la cama, y los detalles para con los asistentes al evento deportivo del fin de semana, no estando en la lista de hoteles oficiales. Por indicar algo a mejorar, añadiría al desayuno una opción "express" a medio camino en cantidad y precio entre la tostada y el buffet completo, incluyendo lo básico para los deportistas que acudan a disputar la competición (fruta, cereales, café o té). El buffet es estupendo con muchas opciones de comer sano, pero puede ser excesivo para antes de hacer ejercicio y algo gravoso

María Manrique De Lara

May 07, 2022

Ubicación maravillosa, habitacioness cómodas aunque algo justas. Servicio amable y profesional. En la reserva que hice a través de logitravel ponía que el aparcamiento estaba incluído y así lo indiqué y me dijeron que era un error y me cobraron 24 euros por día.

Adolfo Dalmau

May 07, 2022

Cuando me muera,espero y deseo que el cielo sea como este hotel.Las habitaciones están muy bién diseñadas,no les falta nada,el personal es muy amable,el desayuno en el hotel es muy completo y por la noche no se oye ni un alma.Lo recomiendo para ir a pasar unos días a Madrid.

Mosti Ghu

Apr 21, 2022

Actually it is a truly 5 star rating worth Hotel compare to the Accor Hotels. Everything in the room, nice and polite staff BUT the big minus was the non avail Air con in each room. I mean for me 30 degree is Hot summer while in Spain it called winter 😃 So I had bad nights as I couldnt sleep due to it was simply tooo hot in the room.

Roos Ouwehand

Apr 07, 2022

I left my ring on the night cabin in the hotel room and when I returned a few hours later my ring was gone... Not a trustworthy hotel...

Sebastian Ahrends

Mar 25, 2022

Great hotel in centre-north Madrid. Tidy, spacious rooms, helpful and professional staff. Onsite parking. Not cheap but good value. Would definitely stay again.

Marina Otasevic

Mar 19, 2022

We were robbed in the hotel's restaurant during the breakfast. Someone stole our backpack. Hotel is probably saving on staff so there is no proper control who can enter their property. The hotel has a very poor management since nobody offer us at least bottle of wine (which can be bought for 2 euros in the store) to apologize for this incident. Definitely we wont go there again.

Joaquim Manuel Freire Torres

Mar 07, 2022

Bom quarto, para tomar o pequeno almoço que estava sempre cheio era preciso atravessar a rua para outro hotel. Pouco prático principalmente com chuva.

Aecarbonell

Mar 07, 2022

Fantástico! Fuí con mi marido y mi hija pequeña, la habitación muy amplia, la cama grade y la cuna muy cómoda. En el baño había dispensador de bolsas higiénicas, muy útiles para meter los pañales sucios. La habitación limpia y con una temperatura muy agradable. El buffet del desayuno muy bueno y con varias opciones de comida saludable. Si el hotel me ha parecido de 10, el personal es de 11, todos muy amables, sobre todo uno de ellos, el fallo fué no preguntarle personalmente por su nombre, a mi salida del hotel ya no estaba y tuvimos que preguntar en recepción, nos dijeron que se llamaba Juan, una persona encantadora, totalmente empática y atenta que nos hizo sentir como en casa, siempre tenía algún detalle o palabra agradable con mi hija. En mi opinión, si vais a pasar unos días a Madrid, por la excelente ubicación, comododad de las habitaciones y simpatía del personal, el Hotel Zurbano es una excelente opción a tener en cuenta, nosotros por lo menos seguro que repetiremos. Muchas gracias ☺

Giovanna Matsubara

Mar 07, 2022

Hotel is OK, comfortable bed, and we were with a baby, they were so thoughtful to leave a baby bathtub in our room! Thanks!

Sebastião Lopes

Dec 07, 2021

It was good because staff is very polite, and rooms are clean and confortable. Shower is very good, indeed. The Hotel is situated in a good, safe and lively neighbor. Felt a little tricked with the room view (to an interior) - since I wasn't really able to choose my room while online booking via NH website - and, once there, had a hard time finding strong internet connection, even when I tried to get paid 'premium wi-fi', while being helped by staff members, wich didn't really happened for some unkown reason...Overall goodish experience, but I feel it could have been even better.

Joanna Liriano

Nov 07, 2021

I really liked these rooms (small is the only way in Europe), they were modern, nicely decorated and their staff is well above standards in the US.They're breakfast buffett was 5-stars and the employees really treat you like roalty.The area around is ok, you can find a few things to do, places to eat and even a small museum I wish I could post a picture of.There are other hotels of the same chain right next door so I steeped out to the neighboring hotel for a drink, :)

Alexandre Freire

Jan 10, 2021

Nice place to stay. Great relation cost/benefits. Breakfast really good.

Paulina_Bali

It is a really nice hotel

What I enjoyed the most about this hotel was their rooms and breakfast. The rooms are really clean and neat, with really nice bathroom and comfortable beds. Their breakfast was a feast :-) Everyone...

Paolo R

Nice place, depending on the side..

Good hotel, nice personnel and perfect location. Free wifi works as a charm. Not a big fan of places divided in two separate buildings. Especially in this case where one side seems much worse than...

N1682XSdavidn

Poor reception staff

Currently staying at the NH Madrid Zurbano. First impressions was a nice hotel and reception area. However upon checking in, the reception staff was rude and unhelpful. No information was given on...

David N

Central but average

A well located hotel. Metro station and small cafes and restaurants nearby. Clean superior room. Restaurant is Chinese in the evening and breakfast in the morning so best to eat out. Coffee...

laurapkaplan

A good place to spend a few nights in Madrid

The room was good for its purpose: a place to sleep. Window facing a fire-escape and a wall would not have been nice for a vacation. Bed was comfortable and room was overall clean - although the soap...

Camp_Cottage

Really great hotel for a city break. Very Attentive Staff !!

We really enjoyed our stay here. We came in January with my Fiancee and also my mum staying in two separate rooms. The staff were friendly and fantastic and took extremely great care of us. We...

GoPlaces28591563570

Horrible rooms

I donât want to be a snob, but this is one of the worst hotels I have ever been in that price range. From the horrendous âupgraded suite â with no windows ( we were changed to another with a window...

samuelwilliams2023

Dated and expensive.. expected a high quality hotel for the price

Dated and expensive. Expected a higher quality hotel for the price. Bedside lamp not working and toilet button broken. Felt quite basic and not cheap. Would look elsewhere when I return on the next...

scrimch

Very good hotel in a central location.

Very nice hotel, comfortable bed and awesome to have an actually stocked mini fridge. The breakfast buffet was good and varied and the coffee at breakfast always pretty good. Staff at reception were...

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