Courtyard Houston Brookhollow
2504 North Loop West, In Houston (Brookhollow), Houston, TX 77092, United States
Rating
4.2
Price Level
$$
房间
197
Pets
No
25
Dec
Courtyard Houston Brookhollow, Houston
Price & Availability
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Overall
Excellent
4.2
971 reviews
5
42
4
51
3
41
2
26
1
10
Customers Review
Value 3.9
Location 4.1
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.1
Condition 4.1
Quality 3.8
Recomendation 86.4%
“This hotel is in a good location. Our room was clean and spacious. I had such a wonderful experience checking in. We had been on the road traveling all night and was very tired. Ms. Victoria was amazing. She was attentive to our needs and so kind. Every Marriott hotel needs a Ms. Victoria! She made our stay memorable. Este hotel está em uma boa localização. O nosso quarto era limpo e espaçoso. Eu tive uma experiência maravilhosa no check-in. Estávamos na estrada viajando a noite toda e estávamos muito cansados. A Sra. Victoria foi incrível. Ela estava atenta às nossas necessidades e muito gentil. Todo hotel Marriott precisa de uma Ms. Victoria! Ela fez a nossa estadia memorável.”
— Shericka Mosley
“Your front desk manager Karen is an exceptional employee and a shining example of how good customer service can make or break a trip. From the moment I checked in, I was greeted warmly by Karen and her smile. She was attentive, alert, and inviting. Set the tone to my 4 day long trip, and made me feel as though I had a new home away from home. The hotel needs some updates, but I didn't even notice right away! Karen disarmed my usually particular eye with her overwhelmingly accommodating nature. I look forward to your hotel updates, but I will stay there again without them so long as exceptional individuals like Karen continue to be employed at your establishment. Sua gerente de recepção, Karen, é uma funcionária excepcional e um exemplo brilhante de como um bom atendimento ao cliente pode fazer ou estragar uma viagem. A partir do momento em que fiz o check-in, fui recebido calorosamente por Karen e seu sorriso. Ela estava atenta, alerta e convidativa. Defina o tom da minha viagem de 4 dias e me fez sentir como se tivesse um novo lar longe de casa. O hotel precisa de algumas atualizações, mas eu nem percebi de imediato! Karen desarmou meu olho geralmente particular com sua natureza esmagadoramente acomodada. Aguardo as atualizações do seu hotel, mas ficarei lá novamente sem elas, desde que indivíduos excepcionais como Karen continuem trabalhando em seu estabelecimento.”
— Matt N
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