“NOTE: I was unable to fill out the graph above. Nice hotel, arrived to find handicap parking in dark area. Parked where there was black-ice and later went back out to move the car. Since my husband has parkinson's disease, we asked for an accessible bathroom. The water in the shower poured out into the room, a defect in the building of the hotel that was a nuisance to the staff (they knew about it). We used all the towels to mop it up. Overall, a nice place. clean, good restaurant, helpful staff, loved the blueberry biscuits. Quiet except for the many door slams as travelers left early to catch a flight at the nearby Jetport. Can you put some felt or something in the door frames to dampen the sound??? food, staff, arrived to find handicap parking in dark area. Parked where there was black ice and later went back out to move the car. Since my husband has parkinson's disease, we asked for an accessible bathroom which was defective. The water in the shower poured out into the room, a defect in the building of the hotel that was a nuisance to the staff (they knew about it). Staff member said they'd have to pull the building down to repair it. We used all the towels to mop it up.. We came to have a holiday lunch with friends at the Saltwater Grill. The women at the desk printed off directions but it made no sense. We spent an hour roaming around Portland trying to find the place. Can you have maps available? I mean other than the tourist maps. It was very stressful and we got there 40 minutes late. I don't have a cell phone that works or a GPS. ”

“It's location. There were no USB charging ports in the entire room. It was not as well stocked with coffee supplies as most Hilton properties (only one regular coffee pod). There was a hair on the bathtub wall, and another hair on one of our towels.”