Experience Comfort and Convenience at Residence Inn by Marriott Salt Lake City Airport

Bill Clark

Feb 27, 2023

4

It's definitely not a new hotel. It has popcorn ceilings. But it does seem like it's been kept up well. My room was clean and everything worked. The shower is narrow, but does the job. Feels like there have been some updates over the years, but they could stand to upgrade the TV's.

Chris Laster

Jan 19, 2023

1

They tried to move me to their "sister hotel" the Courtyard for the same rate but without the things I reserved (I specifically paid extra for a kitchen) and the courtyard room would not have that. Then proceeded to put an extra $147 on hold which they did not tell me about before I reserved. Not pleased with my experience so far.

Charles Bytheway

Jan 09, 2023

4

Had to fix the outlet for the microwave. Have no hot tub only a cold pool. If you want a hot tub you have to go to the hotel east of the residence inn. Have to ask to get in or get another key that doesn't always work. They should include it in your hotel key so you don't have to hassle with the other hotel front desk since they are both owned by same Company.

Marlene Walker

Nov 22, 2022

5

My son did not stay in the hotel. He used their park and shuttle to the airport. Through the process, my son lost his phone and realized it once at the airport. I called the hotel and explained the situation. They didn't find the phone at first but were very willing to help. My son through the internet activated the find my phone feature and the shuttle driver found the phone in the shuttle and went back to the airport to take it to him. I was impressed and grateful for such great customer service! We will use them again for future traveling needs!

Al And

Nov 21, 2022

5

The service was excellent... Front desk at nite was very attentive and curious. Breakfast was exactly what I needed fast good fresh.The room seemed new and very clean. Loved my stay. The Battery died in the renal car, and they got someone to jump start, although we decided not to jump start and got a new renal car. Over the top helpful. Day and night staff over the top helpful.

Victoria H

Airport stopover

4

A snowstorm at home is all it takes to get stuck in Salt Lake City overnight. Fortunately the Residence Inn, as well as other similar products, is near the airport. It includes a free and prompt...

UPTM

Great stay for a night when travelling

5

I had a bad connection and needed to spend the night in salt lake city. This hotel is pretty close to the airport. It is relatively clean, but you can tell it is heavily used by both road and air...

Cindy C

Had a great stay

4

Our reservation at the nearby Marriott Spring Hill Suites got us no rooms at the night of check in because the hotel double sold their rooms. When we were sent to the Residence Inn, we were upset and...

akA877FY

Over night

2

Front desk was professional and kind. A large portion of area is under construction which sure is long overdue. However, keeping the area of construction tidy is different. Didn't get clear...

alliebb1996

Awesome stay

5

Mallory checked us in late she was so nice i told her we couldnât find a room anywhere she told me she doesnât have any availablity as well , I told her please Iâll pay anything she told me sheâll...

rasmaaro

Seen Better Days

2

Are used to really enjoy staying at Residence Inns. The size of the rooms was nice. And the breakfast was very, very good. Understandably with Covid, breakfast was altered dramatically. Most hotels...

spartygirl2000

Rude front desk, terrible customer service, questionable safety

1

What started as a 'meh' experience ended up as a headache/stressful fight to get my money back for a hotel error in booking! This hotel is in a terrible location. Downtown is as close to the...

Z4363NGms

Worst hotel to stay at near Salt Lake City Airport!!!!

1

Worst hotel to stay at near the Salt Lake City Airport. It would be part of good customer service and satisfaction to inform guests and ensure that their stay is as comfortable as possible. However...

Residence Inn by Marriott Salt Lake City Airport, Salt Lake City

Residence Inn by Marriott Salt Lake City Airport

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