Barceló Marbella

Urbanizacion Guadalmina Alta, Camino de Granadillas, In Marbella (San Pedro de Alcantara), Marbella, 29670, Spain

Rating

4.2

Price Level

Rooms

206

Pets

Dec

Barceló Marbella, Marbella

Barceló Marbella

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2 Մեծահասակներ, 1 Room

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Overall

Excellent

4.2

500 reviews

1323

751

292

111

Customers Review

Value 4.3

Location 3.5

Cleanliness 4.3

Comfort 4.3

Neighborhood 3.9

Amenities 4.2

Condition 4.2

Recomendation 79.9%

“Exelente”

— Julio Barrot

“That's being generous. Food in the bar was good, staff were nice, but waiting for over 20 mins to speak to reception on arrival is not what you need. It feels like hardly anyone works there. Where are the staff? And please refurbish your rooms, too many things not working.”

— Zeb Zackley

Customers review

Overall Excellent, 4.2

Value 4.3

Location 3.5

Cleanliness 4.3

Comfort 4.3

Neighborhood 3.9

Amenities 4.2

Condition 4.2

Recomendation 79.9%

Álvaro Mariño Solís

Jan 26, 2021

Fantástico

Celia Lopes

Jan 26, 2021

Muito bom

Javier Gago

Jan 19, 2021

Hotel 4 estrelas localizado perto de San Pedro Alcantara. As instalações estão muito bem cuidadas e são ideais para grupos e convenções, pois também dispõe de salas de reuniões. Nos últimos anos tem sido muito utilizado por times de futebol ⚽️ vindos de climas mais frios que são atraídos pelas temperaturas amenas de inverno na região

Javier Gago

Jan 19, 2021

Four stars ⭐️ hotel located near San Pedro Alcantara. The facilities are very well looked after and it is ideal for groups and conventions as it also have meeting rooms. It the last years it’s being used a lot by football ⚽️ teams coming from colder climates that are attracted by the mild winter temperatures in the area

Raquel Sánchez-Rojas

Oct 26, 2020

Estuvimos 8 días antes de que cerraran los esta situación. Nos encantó la habitación. Una suite estupenda aunque si tuviera vistas a la montaña ya serían de cine. El hotel está muy bien aunque no nos lo encontramos en su mayor esplendor.Pero sobre todo reconocer el trato de los profesionales. Y más, a los camareros. Nos atendieron para la cena, ya que cogimos con media pensión y quitaron la opción de buffet. Dos hombres amables a más no poder. Atentos y nos facilitaron todo lo que estaba en su mano. Ojala me acordará de sus nombres porque gracias a profesionales así, quieres repetir o tener ganas de volver ir algún sitio. Te alegran las vacaciones.Los camareros de las mañanas en el buffet del desayuno, igual. No era tan cercano pero magníficos. Sólo un poco más serio el chico de recepción.Las instalaciones muy buenas y en un lugar tranquilo.

Almudena Álvarez del Ojo

Oct 26, 2020

Fabuloso hotel. Es una lástima que por la dichosa pandemia, esté la situación como está y le de miedo a la gente a acudir a estos hoteles tan maravillosos (con todas las medidas necesarias). Hemos estado este fin de semana y la experiencia no ha podido ser más positiva. Todo genial; el personal, la habitación, la comida, la limpieza... repetiremos seguro!!! Enhorabuena equipo!!!

Mercedes Barrena

Oct 26, 2020

Fantástica estancia, amabilidad y profesionalidad del personal. Tranquilidad, paz y buen ambiente.

J.Pablo Nácher

Sep 26, 2020

Pondría 4,5. Lo mejor la profesionalidad de la animación infantil. A mejorar, la comida/cena. Suficiente variedad, pero sin gracia. Habitaciones muy bien, instalaciones bien. Piscina bien. El personal del restaurante muy amable.

Marina R

Sep 26, 2020

O hotel é muito tranquilo! A desinfecção continua nas áreas comuns (piscina) e no ótimo restaurante! Maravilhosa equipe de restaurante e cafeteria .... TI muito boa, por estar com o status cobiçado, eu diria excelente! A equipe da recepção também é excelente! que se, a limpeza dos quartos deixasse a desejar. Um dia deixaram a porta aberta na hora de limpar, só cobriram a cama com a colcha mas não esticaram o fundo (quando tirei a foto na recepção eles ficaram sem palavras) outro dia encontrei um esfregão no meio do banheiro que estava meio limpo ( Tive que baixar o esfregão caminhando com ele pelo hotel) embora em todas as ocasiões eu reclamasse na recepção e eles se desculpassem muito bem, foi de pouca utilidade porque todos os dias era uma surpresa ... e as camas não estavam bem feitas por um dia . O fundo estava meio solto e tivemos que revê-los porque se não dormíamos no colchão diretamente na hora de nos mexer (não reclamei disso, por quê? Se já reclamei uma vez?) E outro pequeno detalhe é que na piscina tinha um cliente fumando charuto e ninguém falava nada ... tinha que ir reclamar do cheiro, até fumou narguilé! Quando os clientes reclamavam, eles contavam, mas é claro que as pessoas não queriam ter problemas e você tinha que suportar o cheiro e a música do seu celular porque ninguém estava controlando lá. Isso não me incomodava, realmente, mas para famílias com crianças pequenas era desconfortável. A coisa da música se incomodava se você queria dormir ou descansar ... Outro dia, na pequena piscina, tinha crianças tomando sorvete com batata e tudo caindo ... ninguém falava nada. Na manhã seguinte aquela água estava extremamente suja e as pessoas reclamaram, mas disseram que tinha amanhecido assim ... Fui bom porque pegamos uma boa oferta e compensamos o preço ... mas claro, eles falharam aí ... e não será porque não foram avisados ... pelo preço normal não cabe a questão quartos e controle de piscina.

Fernando Castilla

Sep 26, 2020

Hotel isolado e tranquilo. Serviço muito bom, quartos espaçosos com vista para a piscina em La Mía. O opulento buffet de pequeno-almoço com a possibilidade de ser tomado na esplanada. Por estar isolado, não é um lugar confortável para visitar a cidade tendo que levar o carro. Mas se desligar.

Marina R

Sep 26, 2020

El hotel muy tranquilo! Continúa desinfección en las zonas comunes (piscina) y el restaurante genial! El personal de restaurante y cafetería maravilloso .... el TI muy bueno, para estar con el estado de covid, diría que excelente! El personal de recepción también estupendo! eso si, la limpieza de habitaciones dejó que desear. Un día se dejaron la puerta abierta al limpiar, solo tapaban la cama con la colcha pero no estiraban la bajera (cuando le lleve la foto a recepción se quedaron sin palabras) otro día me encontré un estropajo en medio del baño que estaba medio limpiar (les tuve que bajar el estropajo paseándolo por todo el hotel) aunque en cada ocasión me queje a recepcióny se disculparon muy bien, de poco sirvió porque cada día era una sorpresa .... y las camas no llegaron a hacerlas bien ni un día. La bajera quedaba suelta a medias y teníamos que repasarlas porque si no dormíamos en el colchón directamente al moverse (de eso ha no me queje porque para que?Si ya me queje una vez?) Y otro pequeño detalle es que en la piscina habia algún cliente fumando porros y nadie le decía nada.... tenía que ir la gente a quejarse por el olor, hasta en cachimbas llegaron a fumar! Cuando los clientes se quejaban entonces si les decían, pero claro, la gente no tenía ganas de problemas y tenías que estar aguantando el olory la música del móvil porque allí nadie controlaba.A mi eso no me molestaba, la verdad, pero para las familias con niños pequeños era incómodo. Lo de la música si que molestaba si querías dormir o descansar.... otro día,en la piscina pequeña, había niños comiendo helados y patatas y cayendo ahí todo.... nadie les dijo nada. A la mañana siguiente ese agua estaba sucísima y la gente se quejó pero dijeron que es que había amanecido así.... Yo estuve bien porque cogimos una oferta buena y compensó el precio.... pero desde luego, ahí fallaron.... y no será porque no se les avisaba.... a su precio normal no está a la altura el tema de habitaciones y control en piscina.

Fernando Castilla

Sep 26, 2020

Hotel apartado y tranquilo. Muy buena atención, habitaciones espaciosas con vistas a la piscina en la Mía. El buffet del desayunos opulento y con posibilidad de tomarlo en la terraza. Al estar apartado no es un lugar cómodo para visitar la ciudad teniendo que coger el coche. Pero si para desconectar.

Marc Mataró

Aug 26, 2020

Mala experiencia. Mala limpieza en la habitación, pelos de mujer en varios sitios del baño. Una cucaracha en la habitación. Habitaciones mal aisladas. El resto bien acorde a la categoria del hotel. No volveré

angelica ruano

Jun 15, 2020

great place clean and staff very nice

Tomas Hortal

Jan 26, 2020

Espectacular para pasar unas vacaciones con la familia, disfrutar en pareja o incluso para desconectar. La atención de todo el personal es de diez, la limpieza perfecta y cocina, animacion, piscina, lugar,... no puede ser mejor

Joao Candeias

Jan 26, 2020

Muito agradável, limpezaexcelente, pequeno almoço muito bom, óptimos serviços ea amabilidade dos profissionais é de referenciar

Carlos Domingues

Jan 26, 2020

Hotel maravilhoso

Julio Barrot

Jan 26, 2020

Exelente

Nay Karimi

Jan 26, 2020

Very enjoyable stay. Lovely and clean rooms and great staff. Breakfast was a real highlight!

Diego Rodriguez

Jan 26, 2020

Verg nice high end hotel at reasonable prices. I stayed some days before Eastern and price was very good! Attached real photos.

Zeb Zackley

Jul 28, 2019

That's being generous. Food in the bar was good, staff were nice, but waiting for over 20 mins to speak to reception on arrival is not what you need. It feels like hardly anyone works there. Where are the staff? And please refurbish your rooms, too many things not working.

Matt Bartholomew

Jul 24, 2019

Very good hotel, had first floor room with a balcony looking over the road. Very comfortable, with a fan to keep the bed cool at night and AC, although it was a bit loud. Very nice breakfast, good omelette bar and other options, good swimming pool and bar too. Food was decent if on the expensive side. Parking was easy, although had a few problems with parking cards not working. Any issues I had all very quickly and professionally dealt with.

Madhuri Patel

Jun 14, 2019

Nice rooms and comfortable beds. The shower is weird changes temperature by itself and I burnt myself twice because of it. Kids pool extremely dirty, they should be cleaning it regularly, don’t joke with hygiene of our kids especially. Staff at the bar is super slow, we were not served the menu had to go take it myself after 20 minutes. I told him we have to check out and a flight to catch but the guy at the bar couldn’t care any lesser. At last we had to leave since he never showed up to take our order after waiting for nearly 45 minutes!! Also they made us pay for all our drinks after every meal upfront and they couldn’t charge it to the room which was very strange because I saw the staff charging to the rooms for other guests, I do not understand this kind of discrimination. Very average buffet. Overall very mediocre stay at this hotel.

Maria M

Jan 26, 2019

Very comfortable hotel nearby Marbella with pool and all inclusive option, golf course walking distance. Large bed, parking on spot at 15 € a day. Cool bar with live music on weekends during the summer.

Alaa Mohd

Jan 26, 2019

One of the most comfortable and enjoyable hotel staysLoved the room very big and very nice viewThey have the most welcoming and helpful staff everThey celebrate our honeymoon by sending us a cake and a drink to the roomThe beakfast was nice with a lot of options and the view was perfectThe pool was goooodThe location is good, around 7 min by car to the port and the center, almost in the center of every thingLoved every thing about it

_lucyb1234567890

We Come Every Year!

This hotel is amazing. Even in the peak of summer, staff are always on point with the tranquility and service. My father and I have visited twice now and have made it a yearly tradition due to the...

309gailb

Birthday treat

Arrived at the barcelo on Sunday 8th March for my birthday...i was so excited..however the room wasn't ready so we decided to sit near the pool area in the glorious sunshine..After about 30 mins it...

ReneandIrena

Finally a hotel deserving of 5-star status.

We were very impressed with the hotel, and especially the rooms. 60 sq meters of pure luxury and comfort. Tip: bring some instant coffee, because the only supply ONE packet of coffee for the...

micks561

A Wonderful Hotel

We had a wonderful time in this hotel, it was a special trip as we got engaged, we stayed in the Club Premium Suite and had an enormous room. Roses on arrival for my fiancee, champagne ð¥ on ice, the...

byAirSeaGround

Nice hotel, but far away from center of Marbella

Nice hotel and very big. Retrostyle regarding furniture and ambiente, however, it still feels like somewhat sterile in there. You will need a car or taxi to get here since it is away quite a fair...

37claire1904

Looks fantastic but disappointing!

Positives: clean, breakfast options plentiful, friendly staff, room size was lovely, reception booked taxis or restaurants if asked. Negatives: Hotel app kept losing signal but you could not book...

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