Home2 Suites by Hilton Orlando Downtown
401 North Magnolia Avenue, In Orlando (Downtown Orlando), Near Orange Avenue, Orlando, FL 32801, United States
Rating
4.2
Price Level
$$
Camere
101
Pets
Yes
29
mag
Home2 Suites by Hilton Orlando Downtown, Orlando
Price & Availability
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Overall
Excellent
4.2
89 reviews
5
21
4
4
3
1
2
6
1
5
Customers Review
Cleanliness 4.3
Comfort 4.5
Amenities 4.4
Condition 4.6
“A lovely addition to downtown Orlando, conveniently located behind the courthouse. This is designed in a modern style, with spacious rooms. The friendly staff makes you feel at home here. The hotel is small enough that the staff still recognizes you enough to make you feel as though you are a personal friend which is a nice touch as you pass by the front desk throughout your stay. The rooms are immaculately cleaned and fresh smelling. Beds, comfortable. With beautiful views of the city beautiful, you’ll want to return again and again to the same location as I did. Be sure to request a high floor before checking in so you can take advantage of the lovely views the city has to offer.”
— Kevin Keyser-Ziegler
“This hotel is is sub par at best. 1. I’ve never seen so many $123, $226, $1904 holds and releases prompting fraud alerts and when I confront the front desk I’m met with excuses until I present screenshots and then it’s “oh, 5 to 7 business days and your bank will remove them.” Unacceptable! 2. Out of toilet tissue for DAYS. 3. Rude blonde bartender who tells patrons what she will and won’t do because she’s been a bartender for however many years. Degrades guests she’s over served. A bartender who also likes to sit at the front desk and look at guests account and still is employed after numerous complaints. Unbelievable! 4. This hotel has a GM, Assistant GM, and a Front Desk management but can’t seem to reconcile guest accounts properly, ensure toiletries are stocked,so much so that I hear other guest upset saying “I paid in full when I checked in, why did you charge my credit card the full amount again” and thinks an ‘I’m sorry’ is a sufficient response. Outrageous. 5. Charges $75 dollars a day, for what I don’t know because they have no steak on the menu, constantly out of avocado wedges, the corner shop is scarcely stocked. I mean…If you want to charge high incidentals…then what you have to offer needs to match. 6. At least Housekeeping does their job when called upon.To be a new property…my experience was a ratchet one. Hilton has plenty other options around downtown Orlando that provide a better experience. Peachtree Hotel Group needs to address this!”
— Preston Blake
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