Phone Number 7184789500
Mercure Jakarta Simatupang
Jl R A Kartini No 18, Near Pondok Indah Mall, Jakarta, 12440, Indonesia
Rating
4.2
Certificate of Excellence
2018
Price Level
$
Rooms
232
Pets
No
26
Dec

Mercure Jakarta Simatupang, Jakarta

Mercure Jakarta Simatupang

Mercure Jakarta Simatupang is an excellent choice for both business and leisure travellers. The hotel has 230 rooms with high speed WiFi Internet access, well-equipped meeting rooms, as well as a rooftop bar with stunning views of Jakarta. Great shopping options are within reach at Pondok Indah Mall, Cilandak Townsquare, Gandaria City and Poins Square.

Mercure Jakarta Simatupang

Price & Availability

Overall

Excellent
4.2
188 reviews
5
199
4
292
3
81
2
10
1
7

Customers Review

Value 3.5
Location 3.5
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.4
Amenities 4.2
Condition 4.2
Recomendation 92.5%
“I was staying for 4 nights due to quarantine. Paid 8.9 million rupiah for those period. The whole experience was terrible. First day they give us a stinky, dry and old fried cake that my bf almost puke from the smell so i left the note for them to not serve that ever again. Everyday they served cold food tho i called them and ask to warm up the food or at least give warmer rice not a hard cold rice! But they never try to improve and kept serving dead cold food. Oh also the food is not just cold but also not very tasty, especially the breakfast, the egg is almost disgusting because it taste nothing, its smell, its wet and its cold. Just like one of those old food from the previous day 🤢.The internet is awful. I was using the open wifi "mercure" and when i had a zoom call, the internet kept cutting off. Its even buffering to watch Netflix or you tube. So i called and the receptionist give me the mercure office one. But it wasn't that good either so i kept switching wifi between the two.The room is tiny. Its 24sqm so yeah cant even lie 2 suitcase on the floor.The whole experience is bad because the service they gave is not match with their price. they dont listen, they don't care about the guest and they treat the quarantine guest like a prisoner almost. I dont think anyone deserve to eat what they serve Especially for paying over 2 million per day for 2 person. Seems like they make the food horrible in purpose so you buy their food from their restaurant with an extra charge of course. And btw they charge 70k for a freaking coffee.I had covid before in bali and quarantine from bakung resort kuta (paid by the government). That hotel serve better! They give warm food and snack twice a day. Unless mercure!My suggestion is. If you can't serve tasty food, at least serve it warm. If its too much work for you, then put microwave in the room.”
— Little kookkie
“We recently stayed for 5 nights at this hotel, very well located and easy access to main roads. Hospitality, cleanliness is superb the room itself is very well sound proofed we barely hear any noise from the street in from of the hotel. Definitely a very good hotel alternative for business or short stay in Jakarta”
— Ferdiyan Surya

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