“The room was unclean. Smelled like urine. The tub didn't work properly. It had roaches. It wasn't an environment to stay in especially with my children.”

“I just wanted to say this is probably the worse hotel I’ve ever stayed at. The room was not ready when I checked in. When I went inside the our room, there was a really strong foul odor. The bathroom door had a big hole, the bath tub was rusty and it wasn’t clean. There was cockroaches every whwere. The dresser was broken and the AC was leaking water everywhere. When I addressed the issue, they moved us to a different room in the second floor but the elevator was broken. I was told it was going to be fixed before we moved to our new room but it wasn’t. We moved to our new room and the AC was broken and it felt like we were on a sauna so we bought a fan but it didn’t even help. I addressed the issue again in the morning and I was told they were going to fix it.we waited and nothing was done so we asked again and we were told that they have a lot of maintenance so it might be a second. I asked again and they tried to reset it and I was told to wait to see if it works. After fifteen minutes, we informed them that it didn’t work. They came back and tried to move us again. Once, I was told that I was furious and booked another reservation somewhere else.”