Phone Number 7184789500
Hyatt House Chicago - Medical / University District
1835 West Harrison Street Building B, Near United Center, Chicago, IL 60612, United States
Rating
4.5
Price Level
$$
Rooms
107
Pets
No
16
May

Hyatt House Chicago - Medical / University District, Chicago

Hyatt House Chicago - Medical / University District

Make yourself at home at our new hotel in the Illinois Medical/University District. Our hotel offers spacious rooms, free breakfast, and easy access to Rush University Medical Center, Jesse Brown VA Medical Center and University of Illinois Hospital. A stay at Hyatt House Chicago Medical/University District places you in the heart of Chicago, within a 15-minute walk of United Center and University of Illinois Chicago. This hotel is 2.7 mi (4.4 km) from Grant Park and 2.9 mi (4.6 km) from Art Institute of Chicago. Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access. At Hyatt House Chicago Medical/University District, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Stay in one of 107 guestrooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Hyatt House Chicago - Medical / University District

Price & Availability

Overall

Wonderful
4.5
289 reviews
5
127
4
40
3
19
2
18
1
25

Customers Review

Cleanliness 4.6
Comfort 4.6
Amenities 4.4
Condition 4.6
“I've booked at least 32 nights at this hotel over the past 2 years and typically have a good experience. However, the front desk staff is really lacking when it comes to confirming reservations and then following through on those reservations.Over a month before my stay I reserved 2 rooms for 4 nights each and requested those rooms be adjoining. I've done this time after time with no issue for the past 2 years. I even called the morning of my reservation and confirmed that the rooms would be adjoining.I arrived at the hotel a few hours later only to be told that my rooms are not adjoining and there's nothing they could do about it. I was told that I must have called the wrong number when I confirmed earlier that morning. I know this seems like a minor issue and it might be for some, but when you book something, have it confirmed, and then are told that they won't be accommodating your request upon arrival, that's a horrible problem. Reservei pelo menos 32 noites neste hotel nos últimos 2 anos e normalmente tenho uma boa experiência. No entanto, a equipe da recepção é realmente carente quando se trata de confirmar reservas e, em seguida, seguir essas reservas.Mais de um mês antes da minha estadia, reservei 2 quartos por 4 noites cada e solicitei que esses quartos fossem adjacentes. Eu fiz isso várias vezes sem problemas nos últimos 2 anos. Eu até liguei na manhã da minha reserva e confirmei que os quartos seriam conjugados.Cheguei ao hotel algumas horas depois apenas para ser informado de que meus quartos não são adjacentes e não há nada que eles possam fazer sobre isso. Disseram-me que devo ter ligado para o número errado quando confirmei mais cedo naquela manhã. Eu sei que isso parece um problema menor e pode ser para alguns, mas quando você reserva algo, confirma e depois é informado de que eles não atenderão seu pedido na chegada, isso é um problema horrível.”
— Michael Goodin
“Loved the hotel. Very clean and modern. location is so so, we stayed for an event at United Center so it served its purpose for that. Reason I will not ever be returning is the staff. When trying to check in all 3 front desk attendants were apparently needed to help one family. I was ignored for over 20 mins . Than I got up to my room I booked a suite by that way and it was right across from the elevators and the ice machine. Every time someone got ice which continued will until 1am it woke me up. At almost 300 a night it wasn’t worth it. I would have rather stayed downtown and got better service. Also it’s two hotels in one and there are not enough elevators and parking isn’t clear at all. Struggled to find where to go. Amei o hotel. Muito limpo e moderno. a localização é tão boa, ficamos para um evento no United Center, então serviu para isso. Razão pela qual eu nunca vou voltar é a equipe. Ao tentar fazer o check-in, aparentemente, todos os 3 atendentes da recepção foram necessários para ajudar uma família. Fui ignorado por mais de 20 minutos. Então eu subi para o meu quarto, reservei uma suíte por esse caminho e era bem em frente aos elevadores e à máquina de gelo. Toda vez que alguém pegava gelo que continuava até 1 da manhã, me acordava. A quase 300 por noite não valia a pena. Eu preferiria ter ficado no centro e ter um serviço melhor. Também são dois hotéis em um e não há elevadores suficientes e o estacionamento não é claro. Lutou para encontrar para onde ir.”
— Alexis

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