Fairmont Heritage Place Mayakoba
Carretera Federal Cun Playa, Km 298, Near El Camaleon Mayakoba Golf Course, Playa del Carmen, 77710, Mexico
Rating
4.8
Price Level
$$$$
Rooms
401
Pets
Yes
from $ 2,180.81
21
May
Fairmont Heritage Place Mayakoba, Playa del Carmen
Fairmont Heritage Place Mayakoba
Fairmont Heritage Place Mayakoba consists of ultra luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners will have a ccess. The Fairmont Heritage Place Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners. Enjoy Paradise, five distinct ecosystems within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline. We are located 40 miles south of Cancun near Playa del Carmen, Mexico Escape to this tropical paradise in Riviera Maya and take advantage of Fairmont Heritage Place Mayakoba's exclusive promotions. Where discovery comes naturally.
Price & Availability
Select your room
Fairmont King Room ·
Room Only
Non Refundable
Fairmont 2 Queen Room (Garden View) ·
Bed & Breakfast
Non Refundable
Fairmont 2 Queen Room (Garden View) ·
Room Only
Non Refundable
Fairmont View Panoramic 2 Queen Room (Resort View) ·
Bed & Breakfast
Non Refundable
Deluxe King Casita (Garden View) ·
Bed & Breakfast
Non Refundable
Fairmont View Panoramic 2 Queen Room (Resort View) ·
Room Only
Non Refundable
Deluxe King Casita (Garden View) ·
Room Only
Non Refundable
Signature King Suite (Lagoon View) with Living Room and Extra Bed ·
Bed & Breakfast
Non Refundable
3 Bedroom Standard Villa ·
Room Only
Non Refundable
Signature King Suite (Lagoon View) with Living Room and Extra Bed ·
Room Only
Non Refundable
Fairmont 2 Queen Room (Garden View) ·
Full Board
Non Refundable
3 Bedroom Standard Villa ·
Bed & Breakfast · 2 King Beds and 2 Twin Beds
Non Refundable
Fairmont View Panoramic 2 Queen Room (Resort View) ·
Full Board
Non Refundable
Deluxe King Casita (Garden View) ·
Full Board
Non Refundable
Large Triple Room with Bunk Beds ·
Room Only · Triple
Non Refundable
3 Bedroom Standard Villa (Garden View) ·
Bed & Breakfast · 2 King Beds and 2 Twin Beds
Non Refundable
Signature King Suite (Lagoon View) with Living Room and Extra Bed ·
Full Board
Non Refundable
Large Triple Room with Bunk Beds ·
Bed & Breakfast · Triple
Non Refundable
3 Bedroom Standard Villa ·
Full Board
Non Refundable
Butler King Suite (Pool View) with Extra Bed ·
Bed & Breakfast
Non Refundable
3 Bedroom Standard Villa ·
All Inclusive · 2 King Beds and 2 Twin Beds
Non Refundable
3 Bedroom Standard 2 King Villa ·
Room Only
Large Triple Room with Bunk Beds ·
Full Board · Triple
Non Refundable
3 Bedroom Standard Villa with Garden ·
Room Only
Non Refundable
Butler King Suite (Pool View) with Extra Bed ·
Room Only
Non Refundable
3 Bedroom Standard 2 King Villa ·
Bed & Breakfast
3 Bedroom Standard Villa with Garden ·
Bed & Breakfast
Non Refundable
Butler King Suite (Pool View) with Extra Bed ·
Full Board
Non Refundable
3 Bedroom Standard Villa (Garden View) ·
All Inclusive · 2 King Beds and 2 Twin Beds
Non Refundable
Butler Beachfront Suite with Infinity Pool ·
Bed & Breakfast
Non Refundable
3 Bedroom Standard Villa (Garden View) ·
Room Only · 2 King Beds and 2 Twin Beds
Non Refundable
3 Bedroom Standard 2 King Villa ·
All-inclusive (food/beverages/snacks)
3 Bedroom Standard 2 King Villa (Garden View) ·
Room Only
3 Bedroom Standard 2 King Villa (Garden View) ·
Bed & Breakfast
3 Bedroom Standard 2 King Villa (Garden View) ·
All-inclusive (food/beverages/snacks)
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.8
5 reviews
5
18
4
0
3
0
2
0
1
0
Customers Review
Cleanliness 4.8
Comfort 5
Amenities 5
Condition 4.8
“Amazing stay as usual. Fantastic staff. The new Tauro restaurant is an excellent addition. The lobby and lobby bar redesign is stunning and the menu has been expanded/changed for the better.”
— Julie Mitchell
“I stayed at the Fairmont Mayakoba back in 2019 and had a lovely time. This time I brought friends back and we stayed at Heritage Place in Mayakoba in a 3 bedroom villa. I was so excited to share my experience with them!
Sadly we were incredibly disappointed with the service. Our villa came with a butler (Alejandro) who we almost never saw, he gave us his phone number and would text him when we wanted a reservation or a ride and once we arrived at a restaurant they wouldn't have our name or reservation. The rides were often late or never showed up at all. Additionally I had made 90% of our reservations in advance and emailed the itinerary to him but he didn't seem to have checked that at all. At the end of our stay we struggled to even find him to tip him.
In the resort itself I found transportation to be incredibly difficult this time around. We waited in the main transit area for a golf cart to the beach for 40 minutes, even after texting Alejandro, calling the front desk, and waving people down we couldn't seem to get a ride. We were very late to our dinner reservation because of this. This was a continuous theme, not that delayed again but we would often wait 15 minutes for a ride anywhere.
The front desk in heritage place continuously gave us incorrect information. One staff member would tell us a note and then the next would contradict that just a few hours later. It was very difficult.
I think in total I was most disappointed by the feel of the resort since I had last visited. It now feels more like a cheaper all inclusive resort, which is wonderful but it still has the price tag of a luxury resort. As soon as we stepped foot onto the property of neighboring resorts for dinners it was like a breath of fresh air the service and the accommodations were so lovely.”
— Ashley Conger
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