“OK the moral to the story is the pictures look good that they post on the Internet but our room had a ton of deferred maintenance which means they don’t take care of this property like they should for using the Marriott name. So when we arrived in our room if you look at the pictures you’ll see that about 10 floor tiles in the bathroom were loose missing grout if I had walked in there at night barefooted I could’ve slipped my foot open and then we would be talking to a personal injury lawyer. The exhaust fan in the bathroom doesn’t work so if you take a shower the walls and everything else really covered in steam. Air condition for the unit fan every time he kicks on mix a large squeaking sound so bad every 1015 minutes and woken up. Looking at the pictures you can see there’s just a ton of deferred maintenance on this place. And it’s hard to get to because you have to enter through the other name Marriott inches”

“Big thank you to Emily! I am mid trip to the east coast and haggard from the drive. Was really looking forward to the King Spa room with the jacuzzi tub. I stayed in this room last trip and it was great! She was able to assist me in obtaining the reservation last minute and it is going to MAKE my trip. So rewarding to relax after a hard week of driving. Customer service makes the difference in hospitality! You guys have a great one there! I hope she's recognized for her quality service. Thanks Emily!”