It started when we checked in, and noticed how out dated the bathroom is. The door has water bubbles on the inside. The shower around the water control is cracked where it looks like someone hit it. When we tried to use the shower the handle came off and it was hard to put it back on, made it very difficult to take a shower. The wall in the shower is bowed out very badly. The tp was almost was almost empty and when we went to change it, there was trash and stuff behind it. Disgusting and was rusted real bad. The beds were on a platform, and moved really bad when trying to sleep. The TV is probably from the 80s and no good pictures. When we checked out and tried to discuss it they were rude and short with us. In our haste to leave we forgot 2 pillows and a charger in the room. As we accept responsibility for forgetting our things. You would think in an industry were hospitality is all about what they do, they would reach out. They have our name, phone number and address, so if anyone has the ability to go the extra step.. which would be a step not a mile, they could make the call and say excuse me, we found these in your room. We would have gladly swung back by and picked them up. We have since called 3 days in a row and everyone is so rude. Obviously they are not there white pillow case and pillows, so I know they seen them. Tell me you threw them away, don't ask me to call back in an hour or tomorrow and then take my number and say u gonna call me back if you are not. I accept responsibility, and would pay to have them sent or have someone come by and pick them up. Just to ignore us when we way way over paid for a below par room.. courtesy.. If anyone wants to verify the validity of my comments, please ask to book room 216 and see if I'm lying about the the quality of the room.

The hotel is tucked away but easy to find. The property is well maintained. The front desk staff were friendly and welcoming. The rooms were clean and spacious. Only issue I experienced was that part of the bed frame was poking out and twice over my stay, my ankle hit it and it scratched and cut me. Didn’t make sense as to why that piece of metal was protruding from the bed. Now that I think about it, I did have a second issue. The bed mattress was very soft. I don’t think there was a box spring underneath. I think it was a metal frame with springs. The breakfast was good. And again, the morning staff were friendly. Please fix the bed in room 302. Thanks.

Rooms were spacious and there were clean linens and comfortable beds. Could use a little detailed cleaning. Only con I could see was you can have traffic from the bypass so of you're a light sleeper ask for a room on the backside of the hotel. Super friendly staff!

My recent stay was excellent. The rooms were immaculate and the cleanliness of the building and parking lot put the other hotels in the immediate area to shame. The best part of my experience was the lady at the front desk who was very knowledgeable and professional and really went above and beyond to make sure me and my co workers felt at home during our stay. Brandy Harper is a really great customer service provider and made the check in process very pleasent she was the highlight of our stay. We will be back and look forward to continuing to stay with this hotel. Keep up the good work and your lucky to have Brandy at your establishment.

First time staying here and so far a very good experience. The rooms are very nice, roomy & clean. The location is good and near several restaurants and attractions. The breakfast this morning was good & had a variety for everyone to enjoy. The staff are very nice and so far a very good experience. I would definitely recommend. The only thing is I arrived early around 1pm on Thursday and couldn't check in until 3 pm. So had a few hours to waste.

All staff was nice the only thing I had an issue with was not being able to check in early after being on the road so long but this chain of hotels is always clean and comfortable and being a woman...

Nashville stay was an overnight on way to Ohio. Room was clean, TV size somewhat small. Fan for heat did not work when started. Didn’t come on till early morning. Must be in an internal timer...

Weekend trip room could have been a little cleaner, ran out of towels at pool both times we used it even after letting management know, breakfast was okay, staff was very polite,exercise room...

I nicely tried to point out 3 issues I had with this property, after making SIX calls to the property. The "Manager" Amber, disregarded my legitimate concerns completely, stating that the toilet seat...

We booked several rooms for extended family, and had a good experience with our overnight stay. As I have done throughout COVID months, I wiped down high-touch surfaces with a disinfecting wipe when...

Beds were good. Room was clean and spacious with loveseat and chair. Breakfast was good. Sausage links, biscuits, toast, southwestern egg omelette, danish, waffles, hot oatmeal, fruit, yogurt...