“This was my first time in a smaller Hotel room and Citizen M. I didn’t care much for anything bigger since I was solo and wouldn’t hang out in the room much. For the good, the layout makes the best with many places to put clothes, luggage and toiletries and the room had a great view. I liked being able to go straight to the elevator to the rooms and being able to skip walking through a lobby. However, should a small hotel room come with a small toilet? The toilet was like a potty trainer for a grown man. Also, the smart TV took time to learn and sometimes didn’t pair with the phone correctly. A physical remote would be better. Late at night the hallway is super Dark, with red carpet just seems like you’re walking through a pool of blood in a bad dream. The biggest fail of them all, was the very bad hallway noise and lack of sound barrier. Loud closing doors, and you can pretty much hear guests and room service even whispering. I would definitely Not recommend unless you need the location, or just staying one night.”

“Great location, nearby Union square but since not directly facing it, so it’s not too noisy. Near to the tram station which usually very crowded. Walking distance to many good restaurants, bars and groceries. The night street here is clear with 2 crowded restaurants nearby. Their staffs service are top notch and very friendly. The room is small but very comfortable. Minimalist and smart design, clean, with nice bathroom and color changing light. Their lighting, blinds, and TV are all control by an iPad. And of course a Marvin doll in every room! Our trip is a-bit rush so we don’t have the chance to visit the rooftop. Overall great, at first I really concern about the room size as we have 2 big, 1 small luggage and few bags. These normally doesn’t fit well in few compact room hotels we stayed in other places but surprisingly still alright here. Most importantly the service is great which make the overall experience very good. Recommended.”