Bahia Principe Grand Aquamarine
Arena Gorda, Macao, Section B, n/a, Near Arena Gorda Beach, Punta Cana, NA 02300, Dominican Republic
Rating
4.1
Travelers Choice
2021
Price Level
$$$$
Rooms
498
Pets
No
28
Dec
Bahia Principe Grand Aquamarine, Punta Cana
Bahia Principe Grand Aquamarine
Our first adults-only Grand in Bavaro is the best choice to enjoy a multitude of culinary and entertainment options. Soak up the atmosphere at the Sport Bar, try one of our cocktails or enjoy sporting activities at our new gym. Our Grand has exclusive services and facilities, like unlimited dinners at our themed restaurants and free wifi throughout the hotel. What more could you ask for from a Grand? Relax and enjoy our exclusive service together with your partner. At your disposal you will have exquisite amenities and many more luxuries.
Price & Availability
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Overall
Very Good
4.1
389 reviews
5
6493
4
2780
3
1198
2
449
1
292
Customers Review
Cleanliness 4.5
Comfort 4.4
Neighborhood 3.9
Amenities 4.3
Condition 4.4
Recomendation 100%
“En cuanto a infraestructura me pareció excelente pero ahí termina lo excelente. Es deplorable el servicio de las habitaciones. Llevamos cinco días en el hotel y no nos hacen el servicio en la habitación. Lograr reclamar por teléfono desde la habitación es imposible. No atienden en recepción y si se da el milagro que lo hacen te dicen aguarde un momento sin escuchar el reclamo y te dejan eternamente esperando con música y nadie responde. Los cinco días hicimos el reclamo personalmente en recepción. Te atienden bien y se disculpan prometiendo que no volverá a ocurrir y sistemáticamente se repite. Hace dos horas volvimos a reclamar al gerente del hotel (no puedo asegurar que lo sea porque no lo acredito de ninguna manera) muy amablemente se disculpó y dijo que no se volvería a repetir y seguimos esperando, nadie vino a hacer la habitación, ni a traer las toallas ni ningún elemento de aseo personal. Desde ya aclaró que es un problema del que tiene a su cargo la organización porque evidentemente no controla ni supervisa que el trabajo se haga y se haga bien. Respecto a los empleados en general son de lo más amables y educados. Con esto quiero resaltar que es un problema del que tiene a cargo la organización y supervisión del hotel y no de los trabajadores. Jamás recomendaría este hotel ya que hasta el momento la experiencia es deplorable”
— Silvia Gabriela Ianniello
“I am staying here now. This is my first trip out of the country and I really had high hopes given the reviews. The room that we are staying in is EXTREMELY hot and uncomfortable. Don’t get me wrong, it’s decorated beautifully, but there’s no way to get a good nights sleep when you’re tossing and turning all night because of how hot it is.
The buffet is ehhh. I’m literally starving right now lol I can’t find anything I like to eat and I’m not even a picky eater. The wait staff/customer service is extremely slow.
When we were on the beach, we got rejected quite a few times when we tried to get drinks because we stayed at Bahia Aquamarine and not Bahia Ambar.
This wasn’t the experience I was hoping for, and I still have 3 nights left to go. I miss my bed, I miss my a/c, and I miss my food.”
— Stephanie Witherspoon
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