“We got a 1 bedroom "suite" with 2 queens. I thought the bed was uncomfortable,my wife said it's okay. Sofa was hard to get out of when going from a sitting position to standing. Shower was cracked in several places, making the bathroom feel run-down and just yuck.Bathroom was small, old fashion style from like the 60's with single sink and the toilet between the sink and tub. Shower curtain wasn't wide enough to close both ends at the same time and even if it had been, it wouldn't have mattered because the shower rod sloped down from the wall to the center so the curtain would always just pull away from the walls and slide to the center - making it impossible to keep the water from getting everywhere in the bathroom. The A/C sounded like a truck engine running at idle - but kept the room plenty cool. Mini fride, microwave,TV's, and hair dryer were all fine. Room was an okay size and allowed us separate space (one in living room and one in bedroom). No room safe. Lightning was good enough. Decor was okay. Temos uma "suite" de 1 quarto com 2 rainhas. Achei a cama desconfortável, minha esposa disse que está tudo bem. O sofá era difícil de sair ao passar de uma posição sentada para em pé. Chuveiro estava rachado em vários lugares, fazendo o banheiro parecer degradado e apenas eca. O banheiro era pequeno, estilo antigo dos anos 60, com pia única e vaso sanitário entre a pia e a banheira. A cortina do chuveiro não era larga o suficiente para fechar as duas extremidades ao mesmo tempo e, mesmo que fosse, não teria importado porque a haste do chuveiro descia da parede para o centro, de modo que a cortina sempre se afastava do paredes e deslizam para o centro - impossibilitando que a água chegue a todos os lugares do banheiro. O ar condicionado parecia um motor de caminhão funcionando em marcha lenta - mas mantinha o quarto bem fresco. Mini fride, microondas, TV's e secador de cabelo eram todos bons. Quarto era um tamanho ok e nos permitiu espaço separado (um na sala de estar e um no quarto). Sem cofre no quarto. O relâmpago era bom o suficiente. A decoração estava ok.”

“The hotel needs to be refurbished, carpeting is old along with peeling wallpaper in halls. Bathrooms need to be renovated especially tubs. Due to Covid staffing is minimal especially in dining area. While checking out yesterday, one employee was disgusting with dropping the “F” bomb with every other word. When I suggested to another employee she silence him, she laughed at me. Totally inappropriate in any public setting for either guests in the reception, dining areas or other employees. This person needs to be fired. There are plenty of people wanting jobs. Will not be returning to this establishment again. Hilton Head is beautiful and you can find other hotels closer to the beaches. El hotel necesita ser renovado, las alfombras son viejas y el papel de las paredes está desconchado en los pasillos. Los baños necesitan ser renovados, especialmente las bañeras. Debido a Covid, el personal es mínimo, especialmente en el área de comedor. Mientras se registraba ayer, un empleado estaba asqueado al dejar caer la bomba "F" con cada palabra. Cuando le sugerí a otro empleado que lo silenciara, se rió de mí. Totalmente inapropiado en cualquier entorno público, ya sea para los invitados en la recepción, el comedor u otros empleados. Esta persona necesita ser despedida. Hay mucha gente que quiere trabajo. No volveré a este establecimiento de nuevo. Hilton Head es hermoso y puedes encontrar otros hoteles más cerca de las playas.”